To ensure your shoes last a lifetime we have taken time to source the highest quality natural materials and the best manufacturers. Each piece of leather may have variations in colour, small marks and veins, these are natural and are what make each pieces unique. All of our leathers and suedes are protected during the manufacture process. After that, we recommend the followings.

Leather is best cleaned with a soft dry cloth and shoe cream before gently buffing.

Suede needs to be cleaned gently with a rubber suede brush, taking care to smooth the fibres in the same direction.

Other materials such as synthetic and fabric can be cleaned gently with a damp cloth.

Almost all of our shoes are made with leather soles. In order to preserve their longevity, we recommend taking your shoes to a specialist and having them reheeled or reinforced with thin rubber soles.

The very best way to store your shoes is to keep them in their individual dust bags inside the box with stuffing.

Rain - If your shoes get wet we recommend wiping them with a cloth and allowing them to dry naturally in a warm airy environment. Drying them next to radiators may damage the leather.

Snow - If you shoes are damaged by snow we recommend taking them to a specialist. 

Sun - Do not store your shoes in direct sunlight.

We recommend that you wear your shoes rotation to prevent a build up of moisture that can affect the shape over time.

Should you have any questions on a specific product please contact us on customers@neous.co.uk.