SHIPPING

DELIVERY COST

Complimentary Worldwide Shipping on Full Price Items

• • United Kingdom (UK)

Standard Delivery: 1-3 working days (Monday to Friday, excluding public holidays)

Next Day Delivery: Next working day (Monday to Friday, excluding public holidays)

For orders placed before 2pm GMT. 

• • United States (USA)

Express Delivery: 1-2 working days (Monday to Friday, excluding public holidays)

For orders placed before 2pm GMT. 

• • Europe

Express Delivery: 1-4 working days (Monday to Friday, excluding public holidays)

For orders placed before 2pm GMT. 

• • Australia (Oceania)

Express Delivery: 5-7 working days (Monday to Friday, excluding public holidays)

For orders placed before 2pm GMT. 

• • Rest of the World

Express Delivery: 2-3 working days (Monday to Friday, excluding public holidays)

For orders placed before 2pm GMT. 

All taxes and duties are calculated based on your shipping destination and included in the final purchase price at checkout. For US and UK customers, duties are fully covered by NEOUS. 

SERVICE PROVIDER

Once your order is shipped you will receive an email containing your tracking number once your package has been shipped.

If there is any damage to goods or packaging, or discrepancy in the order, please notify the courier immediately.

Our warehouse is closed for UK Bank Holidays. Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.

The listed price includes VAT for orders within the UK & EU.

For international orders, duties and taxes will be included in the final price at check out and your order will be shipped DDP (Delivered Duty Paid).